1. Legal Identity and Operational Structure

VIB (“VIB”, “the Platform”, “we”, “our”, or “us”) operates as an independent digital services enterprise established in India.

VIB functions as a service-oriented digital support platform providing consulting, configuration assistance, coaching, migration guidance, upgrade facilitation, promotional support, and subscription-based service packages.

VIB operates strictly as a third-party service provider. The Platform does not function as a publisher, developer, marketplace owner, payment processor, financial institution, or intellectual property holder of any third-party platform referenced on this website.

All services offered through VIB are initiated at the request of users and delivered in a digital format.

2. Independent and Non-Affiliated Status

VIB is not affiliated with, endorsed by, sponsored by, approved by, or formally associated with any third-party:

• Game publisher
• Software developer
• Technology platform
• Marketplace operator
• Payment brand
• Intellectual property owner

Any reference to third-party titles, products, services, logos, trademarks, or brand identifiers is strictly for descriptive or informational purposes.

All third-party intellectual property remains the exclusive property of its respective owners. No rights, licenses, ownership interests, or endorsements are implied through reference or descriptive use.

3. Scope and Nature of Services

VIB provides digital support services including, but not limited to:

• Configuration and digital environment setup assistance
• Migration and transfer guidance
• Coaching and performance improvement consultation
• Upgrade and enhancement support
• Promotional and community visibility services
• Structured subscription-based digital service plans

All services are advisory, facilitative, or support-based in nature.

VIB does not claim ownership of any third-party digital asset, account, software, or intellectual property unless expressly permitted under applicable law and structured within lawful service parameters.

4. Digital-Only Operations

VIB operates exclusively in a digital environment.

The Platform:

• Does not sell physical goods
• Does not ship products
• Does not conduct offline transactions
• Does not conduct in-person meetings
• Does not operate physical storefronts

All communications, transactions, and service deliveries occur through electronic channels.

Users acknowledge that all services are intangible and digitally executed.

5. Limitation of Third-Party Control

VIB does not control, administer, or influence the independent policies of third-party platforms.

Users acknowledge and agree that:

• Third-party platforms maintain their own terms, policies, and enforcement mechanisms.
• Any restrictions, limitations, suspensions, or actions imposed by third-party platforms are independent of VIB.
• VIB cannot guarantee continued access, availability, or status on any third-party platform.

Users remain solely responsible for ensuring their own compliance with the terms and policies of external platforms they choose to use.

6. User Representations and Acknowledgements

By accessing or using the Platform, each user represents and warrants that:

• They are legally capable of entering into binding agreements under applicable law.
• All information provided to VIB is accurate and truthful.
• They are engaging VIB voluntarily for digital support services.
• They understand the independent nature of the Platform.

Users acknowledge that VIB acts solely as a third-party digital service provider and does not function as a publisher, developer, or rights holder of any external platform referenced.

Engagement with VIB constitutes confirmation that the user understands the scope and limitations of the services offered.

7. User Responsibility and Compliance Obligations

Users remain fully responsible for:

• Complying with the terms and policies of any third-party platforms they access.
• Ensuring their conduct aligns with applicable laws in their jurisdiction.
• Using VIB’s services in a lawful and responsible manner.

VIB does not monitor or enforce third-party platform rules. Users acknowledge that independent platforms may take action at their sole discretion, and such actions fall outside the control or liability of VIB.

VIB shall not be held responsible for consequences arising from a user’s violation of third-party terms or policies.

8. Lawful Use Commitment

VIB does not engage in, promote, or facilitate:

• Unauthorized access to digital systems
• Circumvention of security mechanisms
• Exploitation of software vulnerabilities
• Hacking or fraudulent activities

Services are intended to provide digital support, consultation, configuration assistance, coaching, and related lawful assistance.

If a user attempts to use VIB’s services for unlawful purposes, VIB reserves the right to refuse service and terminate engagement without liability.

9. Intellectual Property Protection

All third-party intellectual property referenced on the Platform, including but not limited to:

• Trademarks
• Logos
• Game titles
• Software identifiers

remain the exclusive property of their respective owners.

VIB does not claim ownership over third-party intellectual property.

References to such content are made solely for descriptive or informational purposes and do not imply partnership, endorsement, or official authorization unless explicitly stated.

If any rightful intellectual property holder requests modification or removal of content, VIB will review and address such requests in accordance with applicable law.

10. Service Modifications and Platform Updates

VIB reserves the right to:

• Modify service descriptions
• Adjust operational processes
• Update policies
• Amend pricing structures
• Improve technical infrastructure

Such modifications may occur to maintain regulatory compliance, operational efficiency, or service quality.

Continued use of the Platform following updates constitutes acceptance of revised terms.

VIB is not obligated to provide prior individual notice of non-material policy adjustments.

11. Limitation of Liability

To the maximum extent permitted under applicable law, VIB shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:

• Use of the Platform

• Engagement of services

• Third-party platform actions

• Service interruptions

• User misconduct

• External enforcement decisions

This includes, without limitation, loss of:

• Access

• Digital privileges

• Platform status

• Data

• Reputation

• Business opportunity

• Revenue

VIB’s total aggregate liability, under any circumstance, shall not exceed the amount paid by the user for the specific service giving rise to the claim.

12. No Warranties

All services are provided on an “as-is” and “as-available” basis.

VIB makes no express or implied warranties regarding:

• Continuous platform availability

• Third-party platform behavior

• Uninterrupted service

• Error-free operation

• Specific performance outcomes

• Guaranteed improvements

VIB does not warrant that third-party platforms will maintain consistent rules, features, policies, or enforcement standards.

Users acknowledge that digital ecosystems evolve and are subject to independent change beyond VIB’s control.

13. Assumption of Risk

Users acknowledge that engagement with digital platforms and online ecosystems inherently involves risk, including but not limited to:

• Policy changes

• Enforcement decisions

• Technical failures

• Service disruptions

• Account-level restrictions

By voluntarily engaging VIB’s services, users assume all risks associated with their participation on external platforms.

VIB provides assistance and consultation but does not control external systems.

14. Indemnification

Users agree to indemnify, defend, and hold harmless VIB from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising from:

• User misuse of services

• Violation of third-party platform terms

• False representations made by the user

• Disputes initiated by the user in bad faith

• Misrepresentation of service scope

This indemnification obligation survives termination of service engagement.

15. Third-Party Platform Autonomy

VIB has no authority over third-party platforms.

Users acknowledge that:

• Enforcement actions by third-party platforms are independent decisions.

• VIB cannot reverse or influence such decisions.

• External policy changes may affect user outcomes without notice.

No statement, communication, or marketing material shall be interpreted as a guarantee of immunity from third-party enforcement.

16. Right to Refuse or Discontinue Service

VIB reserves the absolute right to refuse, suspend, or discontinue services at its discretion in circumstances including, but not limited to:

• Suspected misuse of services

• Incomplete or misleading information provided by the user

• Attempts to use services for unlawful or prohibited purposes

• Abusive or threatening conduct toward staff

• Chargeback threats prior to dispute resolution attempts

Where feasible, VIB may provide notice; however, in cases involving compliance or risk mitigation, immediate suspension may occur without prior warning.

17. Termination of Access

VIB may terminate user access to services if:

• The user violates Platform policies

• The user initiates fraudulent payment disputes

• The user engages in misrepresentation of service scope

• The user breaches agreed service conditions

Termination shall not relieve the user of outstanding payment obligations or indemnification duties under these policies.

18. Dispute Resolution Procedure

In the event of a dispute, users agree to:

1. Contact VIB directly through official support channels.

2. Provide full and accurate details of the issue.

3. Allow reasonable time for internal review and response.

VIB encourages resolution through direct communication prior to escalation to payment processors, financial institutions, or legal forums.

Failure to attempt internal resolution prior to initiating external disputes may be considered bad-faith conduct.

19. Chargeback & Payment Dispute Policy

Users acknowledge that initiating a chargeback or payment dispute without first seeking resolution through VIB’s support process may:

• Result in immediate suspension of services

• Trigger account termination

• Be documented for dispute defense purposes

VIB retains the right to present:

• Service records

• Communication logs

• Delivery confirmations

• Policy acknowledgements

as evidence in response to any payment dispute.

Users agree that digital service confirmation, including communication acknowledgements, constitutes valid proof of service delivery where applicable.

20. Electronic Communications & Records

By using the Platform, users consent to receive communications electronically, including:

• Service confirmations

• Policy updates

• Notices

• Dispute responses

Electronic records, including chat transcripts, email correspondence, digital confirmations, and transactional logs, shall constitute valid and admissible evidence in any dispute or review process.

Users agree that electronic acceptance of policies through website interaction constitutes binding agreement.

21. Force Majeure

VIB shall not be liable for any delay, disruption, or failure in performance resulting from circumstances beyond its reasonable control, including but not limited to:

• Government actions or regulatory changes

• Internet service disruptions

• Power outages

• Cybersecurity incidents

• Natural disasters

• Acts of war or civil disturbance

• Third-party platform policy changes or technical failures

During such events, service timelines may be extended or temporarily suspended without liability.

22. Governing Law

These policies shall be governed by and interpreted in accordance with the laws of India.

All disputes, claims, or controversies arising from or relating to the use of the Platform shall be subject to Indian jurisdiction.

23. Jurisdiction

Any legal proceedings arising from or related to these policies shall fall under the exclusive jurisdiction of the competent courts located in India.

Users agree that jurisdiction shall be determined in accordance with applicable Indian law governing sole proprietorship enterprises.

24. Severability

If any provision of this Platform Policy & Disclaimer is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted in a manner that most closely reflects its original intent while remaining legally permissible.

25. Waiver

Failure by VIB to enforce any provision of this policy shall not constitute a waiver of its right to enforce such provision in the future.

Any waiver of rights must be expressly stated in writing and signed by an authorized representative of VIB.

26. Entire Agreement

This Platform Policy & Disclaimer constitutes the entire understanding between VIB and the user regarding the subject matter contained herein.

It supersedes any prior representations, communications, or informal understandings related to the Platform’s operational structure and legal position.

27. Policy Updates

VIB reserves the right to revise, amend, or update this Platform Policy & Disclaimer at any time to reflect:

• Regulatory developments

• Operational changes

• Compliance requirements

• Business model adjustments

Updated versions shall be posted on the Platform. Continued use of services after updates constitutes acceptance of the revised policy.

28. Effective Date

This Platform Policy & Disclaimer is effective from the date of publication on the Platform and remains in effect until replaced by a revised version.